Shipping and Returns

Shipping 

Please allow 1-3 business days for items to be processed and packaged before they are shipped out.

All orders after 12 pm cst will begin processing the following day. 

Returns:

Please note due to the nature of the products all sales are final. We do want to make sure you are completely satisfied with your order and will do everything we can to try to make it better! Please look over your order as soon as you receive it. If you were sent the incorrect or are missing items from the order please contact us and we will get the mishap sorted out for you.

Nami & Kai is not responsible for :

Dely with USPS Shipping

Products lost or damaged in the mail. The US Postal service or UPS will be responsible once we ship the package.

Products marked delivered by the post office. You will need to contact your local post office to obtain information regarding your package. 

Wrong Address Disclaimer:

It is the responsibility of the buyer to make sure he or she enters the shipping address correctly. Please contact us as soon as possible if address is incorrect after placing order. We are not responsible if the package is shipped back to us due to an incorrect or undeliverable address.